Troubleshooting

Social Booth - I can't see anything in the live view
Ensure the 'external flash mode' is activated in the general tab. This will allow for the viewer to get more light during the live view and back t...
Sun, 12 May, 2019 at 8:43 AM
Social Booth - My printer isn't printing or is acting weird
Make sure your printer is selected as the Windows default printer Clear any saved printer settings on the template tab and resave the template under a d...
Sun, 12 May, 2019 at 8:44 AM
Social Booth - I added something to the template using the editor buttons and now need to delete
If you added something to the template using the editor buttons and now want to delete follow the steps below. Select the object you want to delete (on...
Sun, 12 May, 2019 at 8:47 AM
Social Booth - Authentication error
If you receive an "authentication error" when starting Social Booth, do the following: Right click on Social Booth Click "properties&...
Wed, 22 Mar, 2017 at 8:34 AM
Social Booth - Receiving "Authentication Failed Please Restart" error
If you're running into an authentication error when starting up Social Booth, do the following: Right click on Social Booth Click on properties Cli...
Sun, 12 May, 2019 at 8:51 AM
Social Booth - Why is my green screen freezing?
Ensure that your green screen images are the same size as your template to ensure that the software will process it correctly. If you have very large file s...
Sun, 12 May, 2019 at 8:42 AM