Troubleshooting

BYO Booth - Software is not pulling photos
· Is the internet connection working? · Is the watch folder set to the correct format? · Are the windows firewalls and any 3rd party security programs...
Wed, 29 Jun, 2016 at 6:02 AM
BYO Booth - The text is overrunning the print
1.       Limit the number of characters in the Caption. 2.       2.      Grab the username, date, caption or offending text and pull awa...
Sun, 2 Aug, 2015 at 6:44 AM
BYO Booth - Cannot access settings screen
1.       Hold F1 for a few seconds 2.       Make sure you are trying to access from a main screen (non-sharing or filtering screen) ...
Sun, 2 Aug, 2015 at 6:44 AM
BYO Booth - Cannot access settings screen
Hold F1 for a few seconds Make sure you are trying to access from a main screen (non-sharing or filtering screen)  If your F1 key is n...
Sun, 2 Aug, 2015 at 6:44 AM
BYO Booth - My photos are not printing correctly
  Verify the printer settings are correct for the  default printer.   Verify windows display is set to the smallest  possible.      Go to con...
Sun, 2 Aug, 2015 at 6:44 AM
BYO Booth - The program is saying I have no internet connection
  Can you browse the internet? Disable all windows firewalls and any 3rd party internet security.   Restart the program.  Likely the system coul...
Wed, 29 Jun, 2016 at 6:04 AM
BYO Booth - Client Facebook is not uploading
  Is the internet connection working?   Are the windows firewalls and any 3rd  party security programs disabled?   Is the internet connection set to home...
Sun, 2 Aug, 2015 at 6:44 AM
BYO Booth - The photo is not displaying on my template.
  If a JPG template verify there is no  transparency button checked on the display tab.
Sun, 2 Aug, 2015 at 6:44 AM
BYO Booth - I receive the error “Adobe Projector has Stopped Working”
  This error appears when the system is receiving  conflicting information.  Restore to  defaults and slowly add on configurations and test.  
Sun, 2 Aug, 2015 at 6:44 AM