• Verify the printer settings are correct for the default printer 
  • Verify windows display is set to the smallest possible.  
    1. Go to control panel > display.  Verify the slider is all the way to the left  or is listed as smallest unless you are using a Surface Pro 3 or 4.  

    2. For a SP3, its 1 notch down from the max scaling and set the Social Booth print settings to 1.47 scaling left offset 25.  

              


    3. But if you are using a Surface Pro 4, there's a magic display combination for the surface pro 4. In the display settings, you will need to go into the advanced settings and set a custom scaling level. Drag the scale until the percent reads 165% and set the Social Booth print settings to 1.66 scaling left offset 32.  

      




  • Has the paper been loaded correctly?
  • Is your template the correct size for your printer?
  • If all is correct, you may need to adjust the  printer tweaks in the printing tab.