Troubleshooting

Social Booth - Cannot Access Settings Scree
  Hold F1 for a few seconds   Make sure you are trying to access from a main  screen (non-sharing or filtering screen) If you are using a to...
Wed, 29 Jun, 2016 at 4:59 AM
Social Booth - My text messages are not sending
  Is the internet connection working?   Check the queue tab to see if there are text  messages waiting to be sent.   Are the credentials ...
Sun, 2 Aug, 2015 at 6:38 AM
Social Booth - My emails are not sending
Is the internet connection working?   Check the queue tab to see if there are emails  waiting to be sent.   Are you using Send Grid or SMTP?...
Sun, 2 Aug, 2015 at 6:38 AM
Social Booth - I receive the error “Adobe Projector has Stopped Working”
This error appears when the system is receiving conflicting information.  Restore to defaults and slowly add on  configurations and test.   ...
Wed, 29 Jun, 2016 at 4:57 AM
Social Booth - The program is locking up when trying to take a photo.
 Check that your camera is set to manual focus. Check that your image size on the camera is set to medium or small.   Camera Steps ...
Wed, 29 Jun, 2016 at 5:20 AM
Social Booth - The program is saying I have no internet connection
  Can you browse the internet?   Restart the program.  Likely the system could not find the internet  at the exact time when the system started. ...
Sun, 2 Aug, 2015 at 6:39 AM
Social Booth - My photos are not printing correctly
Verify the printer settings are correct for the default printer  Verify windows display is set to the smallest possible.   Go to contr...
Tue, 30 Aug, 2016 at 6:51 AM
Social Booth - My display doesn’t look right - backgrounds not covering the screen, etc
Make sure Windows is not zoomed in, set to "smaller" or 100%, unless on a screen larger than 1920x1080, such as Surface Pro 3 (150%) or Surface ...
Wed, 29 Jun, 2016 at 4:50 AM
Social Booth - My photo is coming out blurry
  Canon DSLR cameras: Set the camera to auto focus and then return to manual focus.
Sun, 2 Aug, 2015 at 6:39 AM
Social Booth - My photo is very bright or very dark.
  Adjust the ISO setting on your camera.
Sun, 2 Aug, 2015 at 6:39 AM