Troubleshooting

Photo Booth Connected - Software is not pulling photos – Kiosk Mode
  Is the internet connection working?   Is the watch folder set to the correct format?   Are the windows firewalls and any 3rd  party security programs d...
Mon, 9 Nov, 2015 at 10:06 AM
Photo Booth Connected - Software is not pulling photos – Booth Pop up Mode
  Is the internet connection working?   Is the watch folder set to the correct format?   Are the windows firewalls and any 3rd  party security programs disa...
Sun, 2 Aug, 2015 at 6:46 AM
Photo Booth Connected - Cannot access settings screen
  Hold F1 for a few seconds   Make sure you are trying to access from a main  screen (non-sharing or filtering screen)   If your F1 key is not enab...
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - My text messages are not sending
  Is the internet connection working?   Check the queue tab to see if there are text  messages waiting to be sent.   Are the credentials correct from Twi...
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - My emails are not sending
  Is the internet connection working?   Check the queue tab to see if there are emails  waiting to be sent.   Are you using Send Grid or SMTP?   ...
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - My photos are not printing correctly
  Verify the printer settings are correct for the  default printer   Verify windows display is set to the smallest  possible.   Go to control pane...
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - The program is saying I have no internet connection
Can you browse the internet?   Restart the program.  Likely the system could not find the internet  at the exact time when the system started.   Resta...
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - My Android/Apple device says ‘Connecting to Server’
  Is the internet connection working?   Is the tablet on the same network as the PC?   Is the PC running the server program?   Are the windows firewalls ...
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - I receive the error “Adobe Projector has Stopped Working”
This error appears when the system is receiving conflicting information.  Restore to defaults and slowly add on  configurations and test.  
Sun, 2 Aug, 2015 at 6:47 AM
Photo Booth Connected - Only pieces of my photos are showing up
The photo is not being written completely before being pulled to PBC. Switch the import speed from Faster to Slower Decrease the file size of the ...
Sun, 2 Aug, 2015 at 6:47 AM